Customer Service

Customer Service
The staff at Customer Service, located on the lower level near the main mall entrance, can answer your shopping questions and provide store information and directions.

Birthday Parties
Book your next party at Hamilton Mall! Contact Customer Service for more information.

Hamilton Harbor Play Area
Located in front of Sears.

A.E.D. and O2 Unit
For the health and safety of our customers, there are Automated External Defibrillators (A.E.D.) and Emergency Oxygen Units (O2 Unit) on mall premises. Contact Customer Service or Security.

Strollers and Wheelchairs
Strollers for children and wheelchairs are available free of charge at Customer Service.

ATM
Automated Teller Machines are located throughout the mall for your convenience.

Gift Cards
Hamilton Mall Gift Cards are available at Customer Service or online. Gift cards are redeemable anywhere that accepts American Express.* The Gift Card is quickly and easily replaced if lost or stolen. Plus, you can check the balance in the mall and online. We gladly accept VISA, MasterCard, personal checks (presented with a valid driver's license), ATM debit cards, and cash as payment.

*Subject to terms and conditions